Enjoy a service guarantee when we process your Outgoing International Transfers (TT) or RTGS Local transfer(s) through our On The Go (OTG) Mobile and Web App. Should we fail to execute due to any error on our part, we will proactively compensate you Kes. 1,250 and Kes 500 respectively. This is the first of many service guarantees that we will be introducing in the coming months and this reiterates our promise to you - We are on your side.
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I&M Service Guarantee
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I&M On The Go
Come experience our state of the art I&M On The Go (OTG) Personal Mobile App and Web channel. I&M On The Go has been developed with your needs in mind. To enjoy the benefits of our Service Guarantee, you must have an I&M Bank Account and be registered on our Digital Channels (I&M On The Go)
I&M OTG is more than just Banking!
Get started with I&M On The Go in a few steps
1
Download the I&M On The Go App
2
Select the Self-Register option
3
Follow the prompts and start transacting!
