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Tariffs and Charges
With effect from 1st January 2023
General Tariff
| DETAIL | RATE |
| Internal: per entry | KShs. 75 |
| External: per entry | KShs. 350 |
| Amendments: per instruction | KShs. 250 |
| Unpaid Standing Order: per instruction | KShs. 2,000 |
| DETAIL | RATE |
| Per entry internal | KShs. 50 |
| Per entry external - On Channels | KShs. 250 |
| Per entry external - At Branches | KShs. 500 |
| DETAIL | RATE |
| Less Than 1 Year Old: Per Record | KShs. 400 |
| More Than 1 Year Old: Per Record | KShs. 900 |
| DETAIL | RATE |
| By Us For Financial Reasons: Per Cheque | KShs. 2,500 |
| For Technical Reasons: Per Cheque | KShs. 600 |
| By Other Banks: Per Cheque | KShs. 600 |
| DETAIL | RATE |
| Balance Certificates: Per Certificate | KShs. 250 |
| Interest Certificates: Per Certificate | KShs. 500 |
| DETAIL | RATE |
| Inward & Outward | KShs. 1,000 |
| DETAIL | RATE |
| EFT (Less Than KShs. 1M) - On Channels | KShs. 350 |
| EFT (Less Than KShs. 1M) - At Branches | KShs. 500 |
| SWIFT (RTGS): (Will be retained in case of failed RTGS also) | KShs. 500 |
| SWIFT inquiry/ investigation (Where a message needs to be sent) | KShs. 1,000 |
| SWIFT repair charges | KShs. 1,000 |
| SWIFT remittance RECALL | KShs. 1,000 |
| PESALINK | |
| Transaction for amounts | Charges |
| Kshs. 500 and below | Nil |
| Kshs. 501 - 10,000 | KShs. 40 |
| Kshs. 10,001 - 50,000 | KShs. 60 |
| Kshs. 50,001 - 100,000 | KShs. 80 |
| Kshs. 100,001 - 200,000 | KShs. 100 |
| Kshs. 200,001 - 500,000 | KShs. 120 |
| Kshs. 500,001 - 999,999 | KShs. 150 |
| Kshs. 501,000 and above at I&M Karibu agents | KShs. 150 |
| DETAIL | RATE |
| i-Tax Cash Payments - Account holders | KShs. 500 |
| i-Tax Cash Payment - Non-Account holders | KShs. 500 |
| i-Tax payments through other transfers | KShs. 350 |
| Transaction Range | Fee Chargeable |
| KShs. 0 - 10,000 | 2% of Transaction Amount |
| KShs. 10,001 - 100,000 | KShs. 250 |
| KShs. 100,001 - 499,999 | KShs. 350 |
| KShs. over 500,000 | KShs. 500 |
| DETAIL | RATE |
| Set Up Fees | KShs. 300 |
| Outward/inward | KShs. 100 |
| Inward returned | KShs. 2,000 |
| Outward returned | KShs. 500 |
| DETAIL | RATE |
| Per cheque | KShs. 250 |
| DETAIL | RATE |
| Temporary Overdraft | KShs. 2,000 |
| DETAIL | RATE |
| Closing charge per account | Nil |
| DETAIL | RATE |
| Per opinion | KShs. 1,000 |
| DETAIL | RATE |
| Per audit confirmation | KShs. 2,000 |
| DETAIL | RATE |
| Per instrument | KShs. 500 |
| 0.125% against cash dealt - Minimum | KShs. 500 |
| 0.125% against cash dealt - Maximum | KShs. 3,000 |
| DETAIL | RATE |
| A cheque series with no break is taken as one instruction and charged - On Channels | Nil |
| A cheque series with no break is taken as one instruction and charged - At Branches | KShs. 1,000 |
| (If there are two cheques that are not sequential, these will be treated as two separate instructions) |
| DETAIL | RATE |
| Per entry ATM Salary & Next Gen accounts | KShs. 250 |
| DETAIL | RATE |
| Weekly statements: each | KShs. 250 |
| Daily statements: per month | KShs. 2,500 |
| Ad Hoc Statement Per Cycle Based on Product Provision | KShs. 200 |
| E - statements | Free |
| DETAIL | RATE |
| For aggregate monthly cash deposits of KShs. 7.5 million and above: | 0.15% |
| DETAIL | RATE |
| Annual Fee for Card Issuance: | |
| - Visa Classic Debit Card: (Free 1st year, except for ATM salary A/c), every subsequent year) | KShs. 350 |
| - Visa Platinum Debit Card: | USD 5 |
| - Visa Platinum Debit Card for Personal Sapphire Accounts only (free for the first year) | KShs. 350 |
| - MasterCard Platinum (one-off fee) | KShs. 500 |
| - MasterCard World | Complimentary |
| - MasterCard World Elite | Complimentary |
| Card Replacement | |
| - Visa Classic | KShs. 350 |
| - Visa Platinum | KShs. 350 |
| - Mastercard Platinum | KShs. 500 |
| - Mastercard World | Complimentary |
| - Mastercard World Elite | Complimentary |
| Cash Withdrawals | |
| - I&M ATMs (Free for Club Account Holders) | KShs. 30 |
| - Other ATMs (Free for Club Account Holders) (other bank surcharge may apply) | KShs. 50 |
| DETAIL | RATE |
| Card Issuance/Annual/Replacement fee: | USD 5 |
| PIN replacement fee: | USD 2.75 |
| I&M Bank ATM Transaction fee: | USD 0.23 |
| Kenswitch ATM Transaction fee: | USD 1.00 |
| Visa ATM Transaction fee: | USD 0.38 (other bank’s surcharge may apply) |
| DETAIL | RATE |
| Per month + VAT | KShs. 7,500 |
| DETAIL | RATE |
| Business Transaction Accounts: | |
| Alpha & Savannah Accounts | Nil |
| - Sapphire Foreign Currency Transaction Account | Nil |
| - Sapphire & Biashara Accounts: per month | KShs. 250 |
| Personal Transaction Accounts | |
| - Tayari, Next Gen and ATM Salary Accounts: per month | KShs. 250 |
| - Sapphire, Malaika & Bahati Accounts: per month | KShs. 500 |
| DETAIL | RATE |
| Young Professional: Ledger fee per non-electronic debit transactions | KShs. 25 |
| Premium Select: Monthly flat fee (Waived if average monthly balance is KShs. 1 Million and above) | KShs. 2,000 |
| DETAIL | RATE |
| Business Sapphire: KShs.10 per entry | |
| - Minimum | KShs. 300 |
| - Maximum | KShs. 3,000 |
| Biashara: KShs.20 per entry | |
| - Minimum | KShs. 500 |
| - Maximum | KShs. 5,000 |
| Alpha: (Flat, per month) | KShs. 1,000 |
| Savannah: (Flat, per month) | KShs. 500 |
| Overdraft Account: KShs: 30 per entry | |
| - Minimum | KShs. 300 |
| - Minimum | KShs. 3,000 |
| DETAIL | RATE |
| Alpha: 100 free transactions per month. Any additional transactions charged at: | KShs. 15 |
| Savannah: 30 free transactions per month. Any additional transactions charged at: | KShs. 20 |
| Personal Transaction Accounts | |
| (Sapphire, Bahati, Malaika, Tayari) Free transactions per month as specified under respective product features any additional transactions charged at) | KShs. 100 |
| DETAIL | RATE |
| Personal Transaction Accounts: | |
| - Sapphire Account (Stamp Duty Charged at Actuals) | Nil |
| - Malaika, Bahati & Tayari accounts: for 25 leaves | KShs. 375 |
| Business Transaction Accounts: | |
| - All Accounts - per leaf | KShs. 15 |
| - Sapphire Foreign Currency - per leaf | USD 0.2 or equivalent in GBP /EUR |
| DETAIL | RATE |
| Bills On Collection: | |
| - Commission: 0.5% Minimum | KShs. 300 |
| - Postage: Per Bill | KShs. 100 |
| Up Country Bills for Collection: | |
| - Commission: 0.5% Minimum | KShs. 300 |
| - Postage: Per Bill | KShs. 100 |
| DETAIL | RATE |
| Corporate/ Retail Internet Banking: | |
| - All enquiry transactions | Free |
| - Subscription Charge | Free |
| * Transactions to be charged as per existing Bank tariff | |
| Balance Enquiry, Mini Statement | Free |
| Account Summary, Deposit and Loan details | Free |
| Internal Funds Transfer | Free |
| Airtime Top-up | Free |
| Mpesa to Account transfer | Nil |
| Utility Payment | KShs. 60 |
| PIN Change | Free |
| Add Beneficiaries | Free |
| Stop Cheque Request | Free |
| Till Number (Bank to Merchant) | |
| - Amounts 0 -70,000 | KShs. 60 |
| - Amounts 70,001 - 250,000 | KShs. 80 |
| - Amounts 250,001 - 300,000 | KShs. 100 |
| PayBill (Bank to PayBill) | |
| - Amounts 1 - 49 | KShs. 17 |
| - Amounts 50 - 100 | KShs. 18 |
| - Amounts 101 - 499 | KShs. 48 |
| - Amounts 500 - 999 | KShs. 53 |
| - Amounts 1,000 - 1,499 | KShs. 80 |
| - Amounts 1,500 - 2,499 | KShs. 87 |
| - Amounts 2,500 - 4,999 | KShs. 114 |
| - Amounts 5,000 - 9,999 | KShs. 143 |
| - Amounts 10,000 - 34,999 | KShs. 170 |
| - Amounts 35,000 - 49,999 | KShs. 260 |
| Bank to M-Pesa (Business Accounts- Single Transaction) | |
| - Amounts 1 - 100 | KShs. 0 |
| - Amounts 101 - 500 | KShs. 10 |
| - Amounts 501 - 1,000 | KShs. 12 |
| - Amounts 1,001 - 1,500 | KShs. 14 |
| - Amounts 1,501 - 2,500 | KShs. 23 |
| - Amounts 2,501 - 3,500 | KShs. 33 |
| - Amounts 3,501 - 5,000 | KShs. 43 |
| - Amounts 5,001 - 7,500 | KShs. 55 |
| - Amounts 7,501 - 20,000 | KShs. 65 |
| - Amounts 20,001 - 150,000 | KShs. 65 |
| Bank Request: | |
| - Full Statement | KShs. 15 |
| - Cheque Book Request | KShs. 15 |
| - E-Statement Registration | Free |
| - FOREX Enquiry | KShs. 10 |
| - Standing Instruction Set up | Free (Other bank charges apply) |
| Account Transaction SMS Alert: | |
| - Local SMS | Nil |
| - International SMS | Nil |
New Personal and Business Accounts
| FEATURE | CLUB ACCOUNT | PAYGO ACCOUNT |
| Opening balance | KShs. 1,000 | KShs. 1,000 |
| Minimum balance to be maintained | Nil | Nil |
| Account maintenance fee | Nil | Nil |
| Monthly fee | KShs. 1,000 | Nil |
| Ledger fee | Nil | KShs. 30 (each non-channel debit) |
| Debit card issuance fee | Free | KShs. 500 (Mastercard Platinum Debit) |
| Debit card annual fee | Nil | Nil |
| Debit card replacement | Free | KShs. 500 |
| Debit card renewal | Free | KShs. 500 |
| I&M ATM cash withdrawal | Free | KShs. 30 |
| Other ATM cash withdrawal (Other Bank surcharge may apply) | Free | KShs. 50 |
| Cheque book issuance (per leaf) | Free | KShs. 15 |
| Transfers within I&M | Free | Free |
| Over the counter withdrawals | Free | KShs. 250 |
| Online transactions | Free online Pesalink, RTGS,SWIFT,Standing order set up and transfers are free if done online | As per the general tariff |
| Other transaction charges | As per the general tariff | As per the general tariff |
| Other Account benefits | Free AMREF Maisha Bronze cover, e-statement, daily sms/email notifications | Free standing order set up,e-statement, daily sms/email notifications |
| FEATURE | BUSINESS PREMIER CURRENT ACCOUNT | BUSINESS CURRENT ACCOUNT |
| Opening balance | KShs. 10,000 | KShs. 1,000 |
| Minimum balance to be maintained | KShs. 10,000 | Nil |
| Account maintenance fee | Nil | Nil |
| Monthly fee | Nil | Ksh 500 (for first 75 transactions per month free of ledger fees) |
| Monthly Ledger fee | KShs. 10 per transaction, min KShs. 300 per month, max KShs. 3,000 | KShs. 10 per transaction after first 75 free transactions per month |
| Debit card issuance fee | ||
| (MasterCard Platinum) | KShs. 500 | KShs. 500 |
| Debit card annual fee | KShs. 500 per annum per card | KShs. 500 per annum per card |
| I&M ATM cash withdrawal | KShs. 30 | KShs. 30 |
| Other ATM cash withdrawal (Other Bank Surcharge may apply) | KShs. 50 | KShs. 50 |
| Cheque book issuance (per leaf) | KShs. 15 | KShs. 15 |
| Transfers within I&M | Free | Free |
| Other transaction charges | As per the general tariff | As per the general tariff |
| Other Account Benefits | Free e-statement,daily sms/email notifications | Free e-statement, daily sms/email notifications |
FOREIGN EXCHANGE
| DETAIL | RATE |
| Per Foreign Incoming Remittance | KShs. 500 |
| Charge for Faulty Instructions (Repair) | KShs. 250 |
| Brisk Transfers (Incoming) | KShs. 200 |
| Noble Account | Free |
| SWIFT Incoming Remittance Returns | USD 20/EUR 10/GBP 10/AUD 20 |
| Swift (Spot Value) per Remittance | |
| - On Channels | KShs.1,250 |
| - At Branches | KShs. 2,000 |
| Swift (Earlier Value) per Remittance | KShs. 2,000 |
| Swift (Indian Rupees Spot Value) per Remittance | KShs. 750 |
| Remittance Against Cash Deposit: 0.25%, Minimum | KShs. 250 |
| BRISK Transfers (Outgoing) | KShs. 1,000 |
| SWIFT from Noble Account | KShs. 1,000 |
| SWIFT messages sent to other banks | KShs. 1,000 |
| SWIFT repair charges | KShs. 1,000 |
| SWIFT remittance RECALL | KShs. 1,000 |
| Swift queries | KShs. 1,000 |
| DETAIL | RATE |
| Commission Per Draft | |
| - On Channels | USD 5 |
| - At Branches | USD 10 |
| DETAIL | RATE |
| Deposit of Foreign Currency Cash | 0.25% of the amount deposited |
TRADE FINANCE
| DETAIL | RATE |
| Interest at current discount rate plus handling charge 0.1% flat minimum | KShs. 400 |
| DETAIL | RATE |
| For Credit/Debit of KShs. Accounts: 0.25% | |
| - Minimum | KShs. 200 |
| - Maximum | KShs. 5,000 |
| Courier handling charges: per transaction | Kshs. 500 |
| For Credit/Debit of foreign currency accounts: 0.5% | |
| - Minimum | USD 10 |
| - Maximum | USD 75 |
| SWIFT charges for cheques payable to banks overseas | KShs. 1,500 |
| DETAIL | RATE |
| By us: | USD 30/GBP 20/EUR 25 |
| By other banks: | Other bank charges plus USD 8/GBP 5/EUR 6 |
| DETAIL | RATE |
| Commission: 0.5% per quarter of part thereof, minimum | KShs. 2,500 |
| Postage | KShs. 750 |
| DETAIL | RATE |
| Imports Letters of Credit (L/C): | |
| - Opening commission: 0.5% per quarter or part thereof, minimum | KShs. 2,500 |
| - SWIFT charges | KShs. 3,000 |
| - L/C amendments: Commission for increase or extension of period amount - 0.5% per quarter or part thereof, minimum per amendment | KShs. 2,500 |
| - Any other amendments | KShs. 2,500 |
| - SWIFT charges: per message | KShs. 1,500 |
| - No charge for cancellation/expiry | |
| - Bills acceptance: Acceptance commission 0.5% per quarter or part thereof, minimum | KShs. 2,000 |
| - SWIFT charges on acceptance | KShs. 1,500 |
| - Retirement of bills under L/C : Commission 0.125% flat, minimum | KShs. 2,000 |
| - No cancellation fee | |
| Standby Letters of Credit: | |
| - Commission 0.5% per Quarter | |
| - SWIFT charges | KShs. 3,000 |
| - Indemnity/Release of Documents | KShs. 2,000 |
| - Discrepancy fees per set of documents | Min USD 100/Max USD 200 |
| - SWIFT charge payable by beneficiary | USD 50 |
| - LC confirmation actual charge levied by the confirming bank plus our charges for SWIFT etc. | |
| Avalization/Co-acceptance of bills under collection: | |
| - 0.5% per quarter, minimum charges | KShs. 2,000 |
| - SWIFT charges | KShs. 3,000 |
| - Retirement Charges with 0.125% flat, minimum | KShs. 2,000 |
| Import Bills on Collection: | |
| - Commission: 0.35%, minimum | KShs. 2,000 |
| - SWIFT: per message | KShs. 1,500 |
| - Holding charges per overdue bill: per month | KShs. 2,000 |
| Shipping Guarantees: | |
| - Handling fees | KShs. 7,000 |
| DETAIL | RATE |
| Confirmation of LC: | |
| - Commission : 0.25% per quarter | |
| LC Advising: | |
| - Advising charges | KShs. 3,000 |
| - Each amendment | KShs. 2,000 |
| Negotiations of Bills Under LC: | |
| - Commission: 0.25%, minimum | KShs. 3,000 |
| - SWIFT: per message | KShs. 1,500 |
| Purchase of Export Bill: (Outside L/C including clean instruments) | |
| - Commission: 0.25%, minimum | KShs. 3,000 |
| - SWIFT: per message | KShs. 1,500 |
| - Interest on issuance bills will be charged as per agreed rates | |
| Export Bills on Collection: | |
| - Handling charges: 0.25% , minimum | KShs. 3,000 |
| - SWIFT: per message | KShs. 1,500 |
| - Discounting: interest margin over base rate minimum | KShs. 2,000 |
| Courier Charges per Item: | |
| - International | USD 50 |
| - Local | KShs. 750 |
| DETAIL | RATE |
| Commission: 0.5% per quarter or part thereof | |
| Minimum per annum or part thereof | KShs. 3,000 |
| SWIFT: per message | KShs. 1,500 |
GENERAL TARIFF CDS FEE
| SERVICES | CHARGES |
| CDS Account Opening | Nil |
| Immobilisation of Certificates | KShs. 200 per security |
| Equity trades through I&M empanelled stockbrokers | Nil |
| Equity trades through other brokers | 0.25% of the consideration |
| Private transfers - Equities and corporate bonds | KShs. 1,500 in addition to the transfer charges on the market guidelines in Private Transfer Fees |
| Private transfers - Government securities | KShs. 1,500 in addition to the transfer charges on the market guideline in Private Transfer Fees |
| Government debt trading - Successful Bids | 0.25% of face value, minimum fees KShs. 1,000 |
| Government debt trading - Unsuccessful Bids | KShs. 1,500 |
| Corporate debt trading | 0.25% of face value, minimum fees KShs. 1,000 |
| Offshore securities trading * | 0.25% of face value, minimum fees KShs. 1,000 |
| SWIFT Messages - Trades on Government securities through own CBK CDS Accounts held directly at CBK | 0.1% of face value, minimum fees KShs. 2,500 and maximum fees KShs. 10,000 |
| Note: Fee do not include any extra charges for offshore investments |
I&M Bank Cards
| FEATURE | TRAVEL CARD | SAFARI CARD | MULTICURRENCY CARD |
| Joining Fee | USD 8 | KShs. 600 | USD 10 |
| Reload Fee per Load | Nil | Nil | Nil |
| Refund Fee (% of refund amount) | 1% ; minimum USD 5 | 2% ; Minimum KES 150 | 1% ; minimum USD 5,Max USD 35 |
| Replacement Fee | USD 8 | KShs. 600 | USD 10 |
| Cash Withdrawal | |||
| I&M ATM | USD 1 | KShs. 30 | USD 1 |
| Domestic Visa/MasterCard ATM | USD 1.25 | KShs. 100 | USD 1.25 |
| International Visa/MasterCard ATM | USD 4 | USD 4 | USD 4 |
| Kenswitch | USD 1 | KShs. 60 | N/A |
| Balance Enquiry | |||
| I&M ATM | USD 0.25 | Nil | USD 0.35 |
| Domestic Visa/MasterCard ATM | USD 0.25 | Nil | USD 0.50 |
| International Visa/MasterCard ATM | N/A | N/A | USD 0.80 |
| Kenswitch | N/A | N/A | USD 1.00 |
| Visa ATM | USD 1.50 | KShs. 50 | N/A |
| SMS Alerts | Nil | Nil | Nil |
| FEATURE | VISA CLASSIC | VISA GOLD | VISA INFINITE | MASTERCARD WORLD |
| Joining Fee | KShs. 2,500 | KShs. 3,500 | KShs. 5,000 | KShs. 2,500 |
| Supplementary Joining Fees | Nil | Nil | KShs. 5,000 | KShs. 1,500 |
| Annual Fees | KShs. 3,000 | KShs. 4,000 | USD 75 | KShs. 5,500 |
| Supplementary Annual Fees | KShs. 1,500 | KShs. 2,000 | USD 75 | KShs. 5,500 |
| Over limit Charge | KShs. 1,500 | KShs. 1,500 | KShs. 1,500 | KShs. 5,000 |
| Cash Advance Charge (% of cash advanced) | 7.5 | 7.5 | 7.5 | 7.5 |
| Card Replacement Fees | KShs. 1,000 | KShs. 1,000 | KShs. 1,000 | KShs. 1,000 |
| Unpaid Instruments Handling Fees | KShs. 2,000 | KShs. 2,000 | KShs. 2,000 | KShs. 2,500 |
| Credit Life Insurance (per month of approved limit) | 0.03% | 0.03% | 0.03% | 0.03% |
| FEATURE | MASTERCARD BUSINESS CARD | WORLD MASTERCARD FOR BUSINESS |
| Joining Fee | KShs. 4,000 | KShs. 5,000 |
| Supplementary Joining Fees | N/A | N/A |
| Annual Fees | KShs. 5,000 | KShs. 8,000 |
| Supplementary Annual Fees | N/A | N/A |
| Over limit Charge | KShs. 2,500 | KShs. 2,500 |
| Cash Advance Charge (% of cash advanced) | 7.5 | 7.5 |
| Card Replacement Fees | KShs. 1,000 | KShs. 1,000 |
| Unpaid Instruments Handling Fees | KShs. 2,500 | KShs. 2,500 |
Private Transfer Fees
| APPLICATION TYPE | TRANSFER VALUE | RATE |
| Settlement of an estate of a deceased person | - less than Kshs. 10,000 | No fee |
| Settlement of an estate of a deceased person | - more than Kshs. 10,000 | KShs. 1,500 |
| Transfer by gift | - less than Kshs. 10,000 | No fee |
| Transfer by gift | - less than Kshs. 100,000 | 2.1% of the value of transaction |
| Transfer by gift | - more than Kshs. 100,000 | Negotiable subject to a maximum of 1.5% of the value |
| Transfer with no change on in beneficial ownership including Treasury bonds and other corporate bonds | - more than Kshs. 10,000 | KShs.1,500 |
| APPLICATION TYPE | TRANSFER VALUE | RATE |
| Settlement of an estate of a deceased person | - less than Kshs. 10,000 | No fee |
| Settlement of an estate of a deceased person | - more than Kshs. 10,000 | KShs. 1,500 |
| Transfer by gift | - less than Kshs. 10,000 | No fee |
| Transfer by gift | - less than Kshs. 100,000 | 2.1% of the value of transaction |
| Transfer by gift | - more than Kshs. 100,000 | Negotiable subject to a maximum of 1.5% of the value |
| Transfer with no change on in beneficial ownership including Treasury bonds and other corporate bonds | - more than Kshs. 10,000 | KShs. 1,500 |
Contacts and Note
- Call Centre: +254 20 322 1000 | Email: invest@imbank.co.ke | Website: imbankgroup.com
- *All charges are subject to excise duty
- *Always confirm the updated Tariff on the website: www.imbankgroup.com/ke