E-Commerce | I&M Webpay

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I&M Bank Kenya - I&M Webpay

I&M WebPay

The I&M Bank online payment service, better known as I&M WebPay is an online payment service by I&M Bank. First of its kind in Kenya, it was launched several years ago and allows merchants to accept online payments through Visa, MasterCard, and Union Pay credit, prepaid, and debit cards. The system has boosted e-commerce locally and opened more opportunities to business owners.

Vast E-Commerce Experience:

  • I&M Bank was the first bank in Eastern and Central Africa to be granted an e-Commerce acquiring license by Visa and MasterCard.
  • The solution enables merchants to receive online payments from local and international customers.
  • Payments can be made through a payment link or directly from the merchant’s websites.
  • Customers can pay using credit, debit, virtual, and prepaid cards from anywhere in the world.

Features:

  • Convenience: Customers can make online payments from their offices, homes, or mobile phones.
  • Wider Reach: Sell goods and services online locally and internationally.
  • Safe & Secure: Utilizes 3D Secure and PCI-DSS compliant security standards.
  • Cost Savings: Reducs costs associated with cash handling.
  • 24/7 Access: Provides customers with round-the-clock access to your products and services.

Benefits:

  • Increased payment flexibility.
  • Global reach.
  • No website needed: No shopping cart or booking engine required.
  • Quick, Free Setup: Easy to set up at no cost.
  • Flexible Requests: Use for single or batch payment requests via an uploaded file.
  • Personalized Messages: Send standard payment requests with personalized messages.
  • Notifications: Receive SMS and email notifications for payments.
  • Online Convenience: Customers don't need to visit your premises.
  • Fast Settlement: Short turnaround time of T+1 working day.

In addition, the following benefits will accrue directly to your organization:

    • Shorter settlement turnaround time of T+1.
    • Currency in either USD Dollar or Kenya Shillings.
    • All Visa cards, MasterCard, and Union Pay Cards accepted.
    • Email and SMS channels are provided for cardholders on each payment request.
    • A confirmation email is sent both to you and the payer once transaction is completed.
    • 3D-secure payments are supported.
    • Refund functionality is supported.
    • In-depth reporting module with customizable reports are available.
    • Most competitive pricing in the market.

We have 3 options for the solution:

The Lite Option
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The Enterprise Option
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The DiVert Link
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New Features

For I&M to serve its e-commerce merchants better and to compete in the ever-changing dynamic world of payments, I&M WebPay now offers additional new features, aimed at making it a 360 degrees payment solution that adopts and interconnects to the current market trends. The platform has been redeveloped to incorporate the following features:
i) Plugins to various popular shopping carts
ii) MPESA XPRESS, also known as STK PUSH

Learn More
Learn More
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Frequently Asked Questions

  • As an I&M e-commerce merchant, you will be required to open a business account with I&M. This will facilitate payment of all the settled transactions into your business current account.

  • As an I&M Bank e-commerce merchant, you will be able to accept payment in both USD & KES. Settlement into your merchant account will be in the specified currency at the time opening the account. However, please note that any card denominated in any currency can be used on the platform and a conversion to USD or KES will happen at the cardholder’s bank.

  • We are currently able to process Visa, MasterCard and Union Pay transactions.

  • The platform utilizes the highest available encryption technology to ensure that customer’s credit card information is kept safe. The gateway also utilizes 3 D-Secure (Verified by Visa and MasterCard Secure Code) which significantly reduces chances of fraud. The platform is PCI-DSS Level 1 certified.

  • I&M has significantly reduced the fees required for these services. However, due to the relatively different needs of each merchant we cannot give a blanket cost for all. We recommend that you contact the e-commerce team on [email protected] and we’ll guarantee you charges you will be very comfortable with.

  • I&M Bank transfers funds to your account the next day after a transaction happens (T+1) basis.

  • Integration is simple; it typically takes a web designer less than a day. For details on integration issues, please see the developer’s guide for our gateway located at https://iveri.com/

  • Iveri has plugins for WordPress on woo commerce, Shopify, virtual mart among others.

  • No problem! Our DiVert payment link will work for you.

Interested?

If you would like to sign up or get more information on the I&M WebPay solutions, please Call +254(0)203221000

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