Social Engineering

Recognize and prevent manipulation tactics.

Cyber Security Incident Reporting Guidelines

At I&M Bank we value the trust and confidence our customers place in us to protect their sensitive information and digital assets. In the event of a cybersecurity incident, your prompt reporting is essential to help us address and mitigate any potential threats. This guide outlines the procedures for reporting cybersecurity incidents and provides important information on how you can assist in our response efforts.

Spot Phony Emails, Calls & Texts

Unauthorized Access: Any attempt to gain unauthorized access to your account, personal information, or digital assets.

How to Report

Email us at [email protected] or call 0719 088 000, 0732 100 000.

The more details you give us, the better (sender info, attachments, screenshots, links).

Urgent Issues?

If you suspect a fraudulent transaction on your account, call us immediately.

How to Prevent Social Engineering

1

Stay Vigilant

Never give out your personal or sensitive information. This includes your username, password, OTPs, PINs, family members' names and/ or dates of birth etc.

2

Remember

Never click on links or download attachments from unknown senders and be wary of unsolicited requests for personal information.

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Information Security Safety Measures

Tips to keep you safe across all your online platforms

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Privacy Notice

We are on your side and we care about you and your personal Data. Please read more on our privacy policy

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