Select Country
What are you looking for?
Impersonation Scams
Protect yourself from scammers.
Cyber Security Incident Reporting Guidelines
At I&M Bank we value the trust and confidence our customers place in us to protect their sensitive information and digital assets. In the event of a cybersecurity incident, your prompt reporting is essential to help us address and mitigate any potential threats. This guide outlines the procedures for reporting cybersecurity incidents and provides important information on how you can assist in our response efforts.
Spot Phony Emails, Calls & Texts
How to Report
Urgent Issues?
Impersonation Scams
Scammers pretend to be someone you trust (like a bank, government agency, or friend) to trick you into giving them money or personal information.
Common Scams
Urgent Emails
Fake emails purporting to be from the Bank, about to close your account unless you take a specified action in the email.
Unexpected Calls
Unexpected calls demanding your personal information for identity or transaction verification.
Fake Officials
Scammers pose as I&M bank employees to scare you into paying money to avoid trouble.
Family and Friends
Scammers pretend to be a loved one in trouble, asking for urgent financial help.
How to Protect Yourself
Slow Down
Don't rush into anything. Take your time to think before acting.
Verify
Always double-check information you receive. When in doubt, contact the Bank directly using a known number, not the number that called or was provided in the suspicious text or email.
Don't Share
Never give out personal or financial information unless you initiated the contact.
Hang Up
If you feel pressured or unsure, end the call.
I&M Bank will never call you to ask for your personal information or monetary action.
Stay Safe From Scammers! We've Got Your Back
Scammers try sneaky tricks to steal your information or access your Bank accounts. Here's how we can help:
Spot Phony Emails, Calls & Texts.
Did you get a suspicious email (phishing), call (vishing), or text (smishing) that claims to be from I&M Bank Ltd? Maybe you saw a social media account that looks fake? Report it to us right away!
Urgent Issues?
If you suspect a fraudulent transaction on your account, call us immediately.
How to Report.
The more details you give us, the better (sender info, attachments, screenshots, links).
Remember, we’re here to protect you! Don’t hesitate to reach out if something feels off.
Information Security Safety Measures
Tips to keep you safe across all your online platforms
Find Out More
How to create a personal financial plan
Howdy, hope you are holding up well. January is a month where most people create...
Read More
How does I&M OTG Web and App protect your finances?
Knowing that your money is safe from fraud, loss, and other financial uncertainties is one...
Read More
Holiday budgeting tips
Howdy, hope you’ve been holding up well…Myself I have been great. We have reached that...
Read More
Do you Really Understand Credit Cards?
Talk about credit cards? Certainly! A credit card is a financial instrument that allows you...
Read MorePrivacy Notice
We are on your side and we care about you and your personal Data. Please read more on our privacy policy