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Protect yourself from scammers.
Cyber Security Incident Reporting Guidelines
At I&M Bank we value the trust and confidence our customers place in us to protect their sensitive information and digital assets. In the event of a cybersecurity incident, your prompt reporting is essential to help us address and mitigate any potential threats. This guide outlines the procedures for reporting cybersecurity incidents and provides important information on how you can assist in our response efforts.
Spot Phony Emails, Calls & Texts
Unauthorized Access: Any attempt to gain unauthorized access to your account, personal information, or digital assets.
How to Report
Email us at [email protected] or call 0719 088 000, 0732 100 000.
The more details you give us, the better (sender info, attachments, screenshots, links).
Urgent Issues?
If you suspect a fraudulent transaction on your account, call us immediately.
Banking App Deactivation
It's natural to streamline your mobile apps and remove the ones you no longer use. At I&M Bank, we understand that, and this form is designed to make deactivating or deregistering your OTG App a quick and hassle-free process. Whether you're switching devices, taking a break, or simply cleaning up your app list, we'll take you through the steps for a smooth and successful deactivation/deregistration. Let's get started by filling up the form!
Fill out below form
How to Protect Yourself
Slow Down
Don't rush into anything. Take your time to think before acting.
Verify
Always double-check information you receive. When in doubt, contact the Bank directly using a known number, not the number that called or was provided in the suspicious text or email.
Don't Share
Never give out personal or financial information unless you initiated the contact.
Hang Up
If you feel pressured or unsure, end the call.
I&M Bank will never call you to ask for your personal information or monetary action.
Stay Safe From Scammers!
We've Got Your Back
Scammers try sneaky tricks to steal your information or access your Bank accounts. Here's how we can help:
Spot Phony Emails, Calls & Texts.
Did you get a suspicious email (phishing), call (vishing), or text (smishing) that claims to be from I&M Bank Ltd? Maybe you saw a social media account that looks fake? Report it to us right away!
Urgent Issues?
If you suspect a fraudulent transaction on your account, call us immediately.
How to Report.
Email us at [email protected] or
Call 0719 088 000 | 0732 100 000
The more details you give us, the better (sender info, attachments, screenshots, links).
Remember, we're here to protect you! Don't hesitate to reach out if something feels off.
Information Security Safety Measures
Tips to keep you safe across all your online platforms
Find out morePrivacy Notice
We are on your side and we care about you and your personal Data. Please read more on our privacy policy