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Find out more about our products. Visit any I&M Bank Branch, Contact us through +254 20 322 1000 or email [email protected]

Agency Banking

I&M Bank gets closer to you with I&M Karibu, our agency banking service

Agency Banking

I&M Karibu offers you selected I&M Bank services through appointed agents. Visit any of the listed agents to enjoy great benefits, including: Convenient and within reach Extended banking hours Cost effective Our agents (I&M Karibu Agents & MobiKash I&M Karibu agents) will offer you the services below as good as you would enjoy them in a real I&M Bank branch. We have enlisted I&M Karibu agents in all major towns and cities across the country.

Cash withdrawal from your I&M Bank Account through your phone – you need to be also registered for I&M Mobile to avail of cash withdrawal service through I&M Karibu agents. Click here to view process.

  1. Cash deposit to any I&M Bank account
  2. Utility bill payments to KPLC, Nairobi Water, Zuku, DSTV, Go TV and Jamii Telkom
  3. Airtime Purchase

Click here to view a list of I&M Karibu agents and here to view I&M Karibu Tariff guide.

  1. Cash Withdrawal from your I&M Bank account
  2. Cash Deposit to any I&M Bank account
  3. Balance Enquiry

Click here to view a list of Postbank branches.

  1. Cash withdrawal at Co-operative Bank agents and Family Bank agents from your I&M Bank account
  2. Cash deposit through Equitel into your I&M Bank account
  3. Balance enquiry
  4. Deposit through Kenswitch Bank Agents is absolutely FREE.
  5. To withdraw from Kenswitch Bank Agents, a flat fee of Kes 45 will be applicable per transaction.