I&M Bank Tanzania - Who We Are

About I&M Bank (T) Limited

Strategic Aspiration

Become Tanzania’s Leading Financial Partner for Growth Leveraging on our East African Presence.

Mission

To become partners of growth for all our stakeholders by meeting our customers’ expectations, motivating, and developing every employee and enhancing shareholder value.

Core Values

To be partners of growth for all our stakeholders. We will achieve this through:

Integrity

Integrity

Trust

Trust

Respect

Respect

Courage

Courage

Innovation

Innovation

Our Vision

Our Vision

To become a company where:

  • i. The best people want to work.
  • ii. The first choice where customers want to do business, and
  • iii. Where shareholders are happy with their investment.

About I&M Bank (T) Limited

About I&M Bank (T) Limited

I&M Bank Tanzania was established in 2010 after the acquisition of CF Union, rapidly establishing itself as one of the fastest-growing commercial banks in the country.

For the first decade of its operations, I&M Bank Tanzania focused primarily on corporate banking, serving large businesses and enterprises. Yet, as the banking landscape evolved, so did the needs and expectations of its customers. Recognizing the shifting dynamics of the market, the bank embarked on a transformational journey that set its sights on becoming a retail and digital bank.

This strategic pivot was driven by a commitment to not only expand its customer base but also diversify its business model to stay ahead of the rapidly changing environment. In doing so, I&M Bank Tanzania has placed an emphasis on leveraging technology and digital banking solutions to enhance its customer experience.

As part of the I&M Group, I&M Bank Tanzania plays a part in the robust ecosystem that serves customers across the region, ensuring a seamless experience for its customers by leveraging synergies within the group. With a focus on innovation, customer service, and financial inclusion, I&M Bank Tanzania has established itself as a trusted partner for individuals, businesses, and communities alike.

Our Culture

Collaborative

Candid

Agile

Risk Intelligent

Empowered

Data Driven

Bank Awards

I&M Bank's quality and impressive growth, as well as progressive management practices, have been recognized with many awards over the years. We are a regular recipient of several awards in the annually held Banking Awards Ceremony in Nairobi, including several awards for Product Innovation and for the Most Efficient Bank. We have also been recognized in several Company of The Year Awards in every year that we have participated in them.

2019: Treasury Payments

2019: Treasury Payments

2019: STP Excellence Award US Dollar Payments (Treasury Payments Straight Through Processing Rate 97%+)

2015: Market Leadership

2015: Market Leadership

2015: Tanzanian Leadership Award Brand Excellence Award