1. Download the SPENN mobile banking app from Google Play. You should have: Android 4.3 and 3G data speed.
2. Open the App, and register by tapping “Sign Up”.
3. Fill in the fields provided. For First name and Last name, please fill it according to how it appears in your valid ID.
4. Proceed in registering your phone by going to the “Me” tab and select “Verify phone”. A verification code will be sent via SMS.
5. Complete registration by validating your ID, which can be done by clicking «validate» on the «Me» Tab.

1. Downloaded Mobile App or USSD Code
2. National ID
3. Registered Telephone Number

1. Go to “transfer” tab.
2. Add recipient by either:

-Contact on your phone. -Entering phone number. -QR code.

3. Enter the amount you want to transfer.
4. Click the green button to continue.
5. Enter an optional message on the transaction.
   Confirm transaction by swiping the green button to the right.

1. Go to “transfer” tab.
2. Click on the “switch” button to become the recipient of the transaction.
3. Add recipient by either:

-Contact on your phone. -Entering phone number. -QR code.

4. Enter the amount you want to transfer.
5. Click the green button to continue.
6. Enter an optional message on the transaction.
7. Confirm transaction by swiping the green button to the right.

1. Simply apply on your smartphone through the SPENN app.
2. Successful loan applications are paid out instantly into your SPENN account.
3. Eligible users can borrow up to RWF 500,000 instantly and cost free for the first 14 days.
4. The loan is payable within 90 days. you can repay the loan before the due date and borrow again.

1. The applicant must be a resident in Rwanda
2. A fully validated and active SPENN Account for at least 7 days.
3. A deposit into your SuperSaver account
4. A clean CRB report

1. The first 14 days are interest-free. If you payback the loan on or before day 14 there is no interest charge.
2. On Day 15, interest accrued from Day 1-14 are added to the loan amount at 0,39% interest rate.
3. On Day 30, Day 60 and Day 90 the interest accrued must be paid back. You have 90 days to payback the full loan. On day 15, you will be notified via sms to inform you of the additional charges on your SPENN loan. If you have any questions about your loan balance, dial 5090 for help.
4. Establishment Fee charged on upfront upon application:

   Fee structure:

• Frw 15,000 – 49,999: Frw3,000+ VAT (18%)
• Frw 50,000 – 99,999: Frw3,750+ VAT (18%)
• Frw 100,000 – 149,999: Frw5,000+ VAT (18%)
• Frw 150,000 – 199,999: Frw6,750+ VAT (18%)
• Frw 200,000 – 249,999: Frw8,000+ VAT (18%)
• Frw 250,000 – 299,999: Frw8,750+ VAT (18%)
• Frw 300,000 – 499,999: Frw9,000+ VAT (18%)
• Frw 500,000: Frw 15000+ VAT (18%)