I&M Bank Rwanda - Who We Are

About I&M Bank (Rwanda) Plc.

Strategic Aspiration

Consciously develop an image of an institution genuinely interested in long term relationships, being proactive and responsive to customers' requirements and expectations.

Our Values

To be partners of growth for all our stakeholders. We will achieve this through:

Integrity

Integrity

Trust

Trust

Respect

Respect

Innovation

Innovation

Courage

Courage

Our Vision

Our Vision

To become a company where the best people want to work. The first choice where customers want to do business, and where shareholders are happy with their investment.

Our Culture

"Nurture a culture of fairness to our partners" - This is with regard to three key relationships.

Our Objectives

To Become A Company Where The Best People Want To Work

The First Choice Where Customers Want To Do Business, And

Where Shareholder Are Happy With Their Investment

Our Mission

Meeting our Customers’ expectations

Motivating & developing every employee.

Enhancing shareholder value.

Bank Awards

I&M Bank's quality and impressive growth, as well as progressive management practices, have been recognized with many awards over the years. We are a regular recipient of several awards in the annually held Banking Awards Ceremony in Nairobi, including several awards for Product Innovation and for the Most Efficient Bank. We have also been recognized in several Company of The Year Awards in every year that we have participated in them.

2022: Gender Equality Seal

2022: Gender Equality Seal

The Bank was certified with the Gender Equality Seal for promoting gender equality.

2021: Best Bank in Rwanda

2021: Best Bank in Rwanda

CFI Magazine 2021

2020: Best Bank in Rwanda

2020: Best Bank in Rwanda

Global Finance Magazine 2017-2020

2018: Best SME Bank in Rwanda 2018

2018: Best SME Bank in Rwanda 2018

Global Banking and Finance Review - 2018

2018: Best Customer Service Bank in Rwanda

2018: Best Customer Service Bank in Rwanda

Global Banking and Finance Review - 2018

2018: Taxpayer of the Year 2017 - 2018

2018: Taxpayer of the Year 2017 - 2018

Rwanda Revenue Authority