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I&M Bank Rwanda - Careers

Careers

Creative & Digital Marketing Manager

Reports to: Head of Marketing & Communications
Department: Marketing & Communications


Role Purpose

The Creative & Digital Marketing Manager supports the development and execution of the Bank’s visual and digital brand presence across all channels. Combining creative direction with hands-on design and digital marketing execution, the role ensures that all brand expressions are compelling, consistent, and performance driven.

This role requires a highly creative and detail-oriented individual who can translate strategic objectives into impactful visual and digital outputs, while actively contributing to campaign delivery and always-on communication.

As a key contributor within the Marketing & Communications team, this role plays an important part in shaping and strengthening the Bank’s overall brand and digital presence.

Key Responsibilities

1. Creative Direction & Brand Stewardship

  • Support the development and execution of creative concepts for campaigns, product launches, and brand initiatives
  • Ensure consistency and integrity of the brand across all touchpoints
  • Contribute to the continuous evolution of visual identity in line with business objectives and market trends


    2. Hands-On Design & Content Development
  • Design high-quality creative assets for digital platforms (social media, web, email, and campaigns)
  • Translate ideas into compelling visual content from concept to final execution
  • Support motion graphics, video content, and multimedia storytelling where required

    3. Digital Marketing Execution
  • Execute digital campaigns with a focus on engagement and performance
  • Collaborate with internal teams to optimize content across platforms and audiences
  • Monitor trends and introduce innovative approaches to strengthen digital presence

    4. Collaboration & Delivery
  • Work closely with copywriters, strategists, and production teams to deliver integrated campaigns
  • Coordinate with internal stakeholders to align creative outputs with business priorities
  • Manage timelines and ensure timely delivery of high-quality outputs

    Key Performance Indicators (KPIs)
  • Quality and consistency of brand execution across all channels
  • Engagement and performance of digital campaigns and content
  • Timeliness and efficiency in delivery of creative assets
  • Contribution to campaign effectiveness and overall brand visibility

    Qualifications & Experience
  • Bachelor’s degree in Marketing, Design, Communications, or a related field or equivalent professional experience
  • Relevant certifications in digital marketing, design, or creative tools are an added advantage
  • 3–5 years of experience in a creative, digital marketing, or brand role
  • Strong portfolio demonstrating both hands-on design and campaign execution
  • Experience working in fast-paced, performance-driven environments

    Skills & Competencies
  • Strong creative thinking and design execution skills
  • Proficiency in relevant design and creative tools
  • Solid understanding of digital marketing channels and content performance
  • Ability to balance creative vision with business objectives
  • Strong attention to detail and commitment to brand consistency
  • Excellent collaboration and communication skills

    Application Requirements
  • Interested candidates are invited to submit:
  • A detailed CV outlining relevant experience
  • A portfolio of recent work showcasing creative design, campaign execution, and digital content (link or PDF)
  • Applications without a portfolio will not be considered

    Please send your application to [email protected]
    PS: The email subject should contain the title “Creative & Digital Marketing Manager”.
    Application Deadline: 8th June 2026

    • Senior Manager - Reporting

    Reports to: Head of Finance
    Department: Finance Department

    Job Purpose
    The Reporting Senior Manager is responsible for ensuring timely and accurate preparation of statutory and management accounts, daily financial reports for internal and external stakeholders, and quarterly financial reporting for auditors and I&M Holdings. The role safeguards compliance with International Accounting Standards, enhances transparency, and supports strategic decision making by senior leadership.

    This role ensures the bank’s financial position, performance, and adaptability are accurately reflected in timely reports, enabling informed decisions by management, regulators, auditors, and shareholders. By maintaining compliance and transparency, the Senior Manager – financial Reporting strengthens stakeholder confidence and supports the CFO in driving financial strategy.


    Dimensions

  • Monthly & Quarterly Accounts: Preparation for Management, Board, and I&M Kenya.
  • Ad hoc Reporting: Deliver reports as assigned by CFO or Head of Finance.
  • Annual Statutory Accounts: Ensure timely completion and compliance.
  • Stakeholder Coordination: Engage with internal teams for timely input into statutory accounts.
  • Financial Measures: Oversight of annual revenue budgets and variance analysis

    Key Responsibilities
  • Ensure timely preparation and delivery of daily financial statements with variance analysis, highlighting key movements in income, expenses, and balance sheet items.
  • Oversee daily analysis of P&L line items (interest income, interest expense, fees, commissions), ensuring accuracy and actionable insights for management.
  • Prepare weekly reports on deposits and loans by sector, providing trend analysis to support business strategy.
  • Deliver accurate monthly accounts with detailed explanatory summaries, highlighting variances against budget and prior periods.
  • Regularly generate Asset & Liability Committee (ALCO) and market reports, ensuring relevance and timeliness for treasury and risk management decisions.
  • Prepare monthly management presentations and board reports, translating financial data into strategic insights
  • Ensure monthly and quarterly group reporting to I&M Holdings and finalize annual statutory accounts within regulatory deadlines and AGM requirements.
  • Support Coordinate with external auditors to provide accurate, timely information and resolve audit queries efficiently.
  • Deliver special reports requested by the CFO or Head of Finance within agreed timelines, ensuring relevance and accuracy.

    Knowledge, Skills and Experience
  • University degree in Accounting, Finance, Economics, or related field.
  • Professional qualification: ACCA or CPA.
  • Minimum 5 years’ experience in banking or finance doing a similar role.
  • Strong knowledge of IAS/IFRS requirements.
  • Proficiency in spreadsheets and accounting software.
  • Analytical skills, attention to detail, and ability to work under tight deadlines.
  • Effective interpersonal, written, and oral communication skills.


    Application Requirements
    Interested candidates are invited to submit the following:
  • A detailed CV outlining relevant experience
  • A cover letter outlining their suitability for the role


    Please send your application to [email protected]
    PS: The email subject should contain the title “Senior Manager - Reporting”.
    Application Deadline: 15th June 2026

    • Information Technology (IT) & Digital Transformation Risk Manager

    Reports to: Chief Risk Officer
    Department: RISK

    Job Purpose
    The Information Technology and Digital Transformation Risk Manager will support the Bank’s Risk Management function by providing independent oversight, challenge, and advice on information and communication technology (ICT) risks, digital transformation initiatives, and change activities across the Bank.

    The role ensures that risks arising from new products and services, new technologies, and change management processes are appropriately identified, assessed, monitored, and reported in line with the Bank’s risk appetite, regulatory requirements, and international best practice, while supporting safe, controlled innovation and transformation.


    Key Responsibilities

  • Review and assess ICT risk exposures relating to infrastructure, applications, networks, systems availability, data security, and system integrations.
  • Evaluate the adequacy and effectiveness of technology controls implemented by first-line teams.
  • Monitor cybersecurity risk trends, including vulnerabilities, incidents, and remediation progress.
  • Review ICT resilience, disaster recovery, and business continuity arrangements.
  • Track and report on ICT risk issues, control gaps, and remediation actions.
  • Provide risk oversight for digital transformation initiatives, including mobile banking, online banking, digital lending, cloud platforms, APIs, automation, data analytics, and fintech integrations.
  • Review and challenge risk assessments for new products and services prior to approval and launch.
  • Assess risks associated with the adoption of new and emerging technologies, including cloud computing, open banking technologies, automation tools, and digital platforms.
  • Advise management on risk implications of digital strategies, innovation initiatives, and technology roadmaps.
  • Provide risk oversight of change management processes related to technology, digital initiatives, and operational transformation.
  • Review risk assessments for system upgrades, migrations, process re-engineering, and organizational changes impacting ICT and digital services.
  • Assess the effectiveness of controls governing change planning, testing, approvals, implementation, and post-implementation reviews.
  • Monitor risks arising from large-scale or complex change programs and escalate material issues through governance structures.
  • Review ICT-related third-party and outsourcing risk assessments, including fintech partners and technology service providers.
  • Monitor risks associated with vendor dependency, data security, service resilience, and concentration.
  • Review control assurance reports and risk mitigation actions for critical ICT third parties.
  • Escalate material third-party risk issues through appropriate governance forums.
  • Contribute to the development and ongoing enhancement of ICT, digital transformation, and change risk management frameworks, policies, and standards.
  • Monitor compliance with applicable regulatory requirements and internal risk management frameworks.
  • Prepare independent risk reports, dashboards, and key risk indicators for management and governance committees.
  • Support regulatory examinations, internal audits, and risk reviews relating to ICT, digital, and change risks.
  • Act as a trusted risk advisor to technology, digital, product, and transformation teams.
  • Provide guidance on risk management expectations for new products, new technologies, and change initiatives.
  • Promote awareness of ICT, digital, and change-related risks across the Bank.
  • Support continuous improvement through lessons learned from incidents, audits, and control reviews

    Knowledge, Skills and Experience
  • Bachelor’s degree in information technology, Computer Science, Information Systems, or a related discipline.
  • CRISC, CISA, CISM, CISSP, or equivalent professional certifications.
  • A master’s degree in a relevant field will be an added advantage.
  • Minimum of 3-5 years’ experience in ICT risk management, technology risk, information security, IT audit, operational risk, or change risk within a financial services environment.
  • Experience supporting new product approvals, digital banking platforms, fintech partnerships, or technology-enabled transformation initiatives.
  • Strong understanding of ICT, digital, and change risk regulatory expectations within the banking sector.
  • Strong analytical and risk assessment skills.
  • Ability to assess risks associated with innovation, new products, and change programmes.
  • Knowledge of ICT governance and security frameworks (e.g. COBIT, NIST, ISO 27001, ITIL).
  • Strong judgement and ability to provide effective challenge.
  • Excellent written and verbal communication skills.
  • High levels of integrity, objectivity, and attention to detail.
  • Ability to work collaboratively across multiple functions.


    Application Requirements
    Interested candidates are invited to submit the following:
  • A detailed CV outlining relevant experience
  • A cover letter outlining their suitability for the role

    Please send your application to [email protected]
    PS: The email subject should contain the title ” (IT) & Digital Transformation Risk Manager ”
    Application Deadline: 15th June 2026