RECORDS AND STATEMENTS OF THE TRANSACTIONS

ATM Receipts: When the Cardholder completes a transaction through an ATM, the Cardholder shall ensure that the Cardholder obtains and verifies any receipts / record received, if any, through such ATM.

Balance Information: ATMs or the receipts/record, if any, may show the balance Funds when the Card is used at such ATM. The Cardholder may also get information regarding the balance available Funds, by calling up I&M Bank Call center.

History: An email statement of the monthly transactions may be obtained by the Customer subscribing to this facility by calling I&M Bank Call centre, and activating/lodging a request for the same, which request shall be processed at the earliest possible time, subject that I&M Bank shall not be responsible for any delay or non-receipt of such monthly transaction statement, or for integrity of the contents, post its due dispatch by I&M Bank, or for any viruses or the like in the email sent. The Cardholder may also avail of this information by accessing the Card account through I&M Bank’s internet website by using the allocated User Identification Number and I-PIN.