2. SUBSCRIPTION BY CUSTOMER
2.1 Upon approval of the Subscription by the Bank as well as payment by the Customer of the fees and charges set out in paragraph 7 below to the Bank, the Bank shall provide to the Customer the Service subject to and in accordance with the Terms and Conditions Governing the Use of I&M Next Generation Banking Facility as well as the General Terms and Conditions.
2.2 Where the Customer subscribes for the I&M Infomail Service, the Customer shall, indicate an email address in the Application Form, which email address shall be registered by the Bank. Only Requests received through the Customer’s said registered email address shall be acted upon by the Bank.
2.3 Where the Customer subscribes for the I&M Mobile Banking Service, the Customer shall, indicate a phone number in the Application Form, which phone number shall be registered by the Bank. Only Requests received through the said phone number shall be acted upon by the Bank. The Customer can only register one Phone number with the Bank.
2.4 Where the Customer subscribes for I&M Pesa Link Service, the Customer will designate the Bank Account/Card and mobile number during the initial registration process.
2.5 The Customer undertakes to provide accurate information in the Subscription and further undertakes that the customer and/or the Nominated user shall promptly provide accurate information in furtherance of the subscription whenever required to do so by the Bank .The Customer and/or the Nominated user shall be responsible for the correctness and authenticity of any and all information provided by them to the Bank. The Bank shall not be liable to the Customer and/or the Nominated User and or any third party for any loss and/or damage arising out of any inaccurate information provided by the Customer and/or the Nominated user, however so caused. The Customer and/or the Nominated User unconditionally and irrevocably undertake and agree to fully indemnify the Bank against all claims, demands, losses, costs, damages, liabilities or expenses whatsoever which the Bank may at any time incur, sustain or suffer as a result of relying on any inaccurate information provided by the Customer and/or the Nominated User and also agree to reimburse the Bank in full, upon demand, for all payments, losses, costs, damages, liabilities and expense made, suffered or incurred by the Bank as a consequence thereof or arising there from.
2.6 The Bank reserves the right to add, modify, replace or withdraw any Service at any time, for any reason whatsoever, without prior notice to the customer.