1. General Guideline

Social Media is an online avenue that I&M Bank has decided to embark on so that we can engage with our customers, colleagues, followers, fans online. This will allow us to build stronger and more successful relations with our online community. The following are terms and conditions that I & M Bank has set to allow our online community to engage with us in a respectful environment and enable us to provide quality assistance and information in regards to your queries, comments, complaints, feedback, and opinion on our products and services.

We request you (Fans/Followers/Subscribers) to carefully read the rules of engagement below on our various official Social Media platforms that you must abide by so that we can serve you better. Please note that these rules of engagement apply to all our Social Media platforms such as Facebook, Twitter, and YouTube etc. Any initiation of communication by you to us through any Social Media platform will automatically mean that you have read, understood and agreed to abide and be bound by the terms of this policy.