1. DEFINITIONS

(a) “Account” means in relation to a Card any account(s) held by the Card Holder with the Bank, either solely in the name of the Card Holder or jointly with other account holders, designated by the Bank at the request of the Card Holder to be the eligible account(s) for effecting a Transaction for the Card and to which all amounts due from the Card Holder for the Card are to be debited provided that where the Account is a joint account(s) all the Account holders of the joint account(s) must complete and execute the Application Form;

(b) “Application Form” means the Application Form for the Card or the request made in the Application completed by the Customer in respect to the establishment and operation of an Account;

(c) “ATM” means any Automated Teller Machine whether in Rwanda or elsewhere of the Bank or of a specified Shared Network Partner of the Bank including the VISA network, at which the Card Holder can effect a Transaction;

(d) “Bank” means I&M Bank Limited;

(e) “Card” means the Visa Electron Debit Card issued by the Bank at the request of and in the name of the Card Holder for use in connection with debit card services provided by the Bank;

(f) “Card Holder” means a person (being an individual or a body corporate) to whom a Card has been issued and whose name appears on it;

(g) “Merchant Establishment” means an establishment wherever located which accepts the Card and shall include but not be limited to stores, shops restaurants, hotels or airline organisations which display the Bank’s logo or a Shared Network Partner’s logo including any VISA branded logo, as a sign of acceptance of the Card and at which a POS Terminal has been installed;

(h) “PIN” means in relation to a Card Holder, the personal identification number required to gain access via an ATM or POS Terminal to effect a Transaction;

(i) “POS Terminal” means a point of sales terminal installed at a Merchant Establishment capable of processing a Transaction;

(j) “Shared Network Partner” means any body with which the Bank enters into an arrangement by which Card Holders of the Bank can effect Transactions on ATMs and/or POS Terminals owned by or affiliated to the body; and

(k) “Transaction” means any transaction effected by use of the Card in accordance with these Terms and Conditions.