CARD CLOSURE

The Card account is still valid until the cardholder instructs the bank to close it or the Bank closes the card in accordance with these Terms and Conditions, whichever is earlier, even if the actual card has expired.

Before the request for closure of the card account, the cardholder may request for Refund of all monies outstanding in the Card which shall be paid at any of I&M Bank branch through either cash payment over the counter or refund through customer account at the branch. The balance will be paid in the Base Currency, less the card closure Fees as stipulated in the Fees table separately advised.

The cardholder must surrender the plastic card together with the application for account closure; the Branch processing the account closure shall acknowledge receipt of plastic and immediately initiate the closure process.