35. Data Protection

(a) In compliance with the Data Protection Act, 2019 (‘‘DPA’’), the Bank seeks your consent to collect and use your personal data (i.e. name, postal and physical address, photo, email address, phone number, identification documents and PIN number and any other information which may be required) in order to conduct our due diligence, maintain our customer records, compliance with the applicable laws and regulations as well as any other purpose which may be communicated to you (‘‘Purpose’’).

(b) The Bank will also collect and use your personal data to provide you with information on products and services which may be relevant to you (‘‘Services’’).

(c) You have been opted in by default for all processing activities related to your account. For you to opt in or opt out of the processing activities applied to your personal data, please access our Privacy Notice on our website below: https://www.imbank.com/information/information-security/privacy-notice

(d) The Bank respects your privacy and assures that your personal data will be kept secure according to the DPA.

(e) Your consent under (c) above will remain in place until your withdrawal via the mechanism provided in the Privacy Notice or by officially notifying the Bank in writing at ([email protected]).

(f) You acknowledge and agree that it is your sole choice and responsibility to protect your personal information shared on WhatsApp Banking. Poor management of personal information may expose you to risks associated with misuse. Always secure your mobile/device with a password & delete the account balance message to prevent misuse. Under no circumstances the Bank can be held liable for the above risks.