What are you looking for?

Find out more about our products. Visit any I&M Bank Branch, 24-hour Call Centre Tel: +256 701 144551, Toll Free: 0800144551 or email customerservice@imbank.co.ug

How can we help you today?

For our online users, the fastest way to get in touch with us is through this special contact form. Alternatively, contact the I&M Bank branch nearest to you.

Complaint Handling

Complaint Handling

If you experience a problem while using our services, please let us know and we will do everything we can to have it rectified right away. Find out how.

Customer Charter

Customer Charter

I&M Bank's Service Charter guides the behavior of our staff and sets out minimum standards of service delivery.

Feedback

Feedback

Your views are important to us and your feedback is key to improving the products and services we offer you.

Contacts and Enquiry

For our online users, the fastest way to get in touch with us is through this special contact form

24-hour Call Centre

0800 144551 (Toll Free)
+256 701 144551 (WhatsApp)
+256 414 348039 (Fax)

Customer Care

Email us at:
customerservice@imbank.co.ug
info@imbank.co.ug

Postal address

I&M Bank (Uganda) Limited
P.O.Box 3072 Kampala, Uganda
Plot 6/6A, Kampala Road