How can we help you today?

For our online users, the fastest way to get in touch with us is through this special contact form. Alternatively, contact the I&M Bank branch nearest to you.

Complaint Handling

If you experience a problem while using our services, please let us know and we will do everything we can to have it rectified right away. Find out how.

Customer Charter

I&M Bank's Service Charter guides the behavior of our staff and sets out minimum standards of service delivery.

Feedback

Your views are important to us and your feedback is key to improving the products and services we offer you.

Contacts and Enquiry

For our online users, the fastest way to get in touch with us is through this special contact form

24-hour Call Centre

0800 144551 (Toll Free)
+256 417 719100 (Telephone)
+256 701 144551 (WhatsApp)

Customer Care

Email us at:
customerservice@imbank.co.ug
info@imbank.co.ug

Postal address

I&M Bank (Uganda) Limited
Kingdom Kampala
Plot 31A-35A, 37A-39A, Nile Avenue
P.O.Box 3072 Kampala, Uganda