UBURYO BWO GUKEMURA IBIREGO MURI I&M BANK
Muri I&M, dushyira agaciro ku bitekerezo by'abakiriya bacu kandi tuzi ko ibirego biduha amahirwe yo kunoza serivisi zacu. Twiyemeje gukemura ibirego mu buryo bukwiye, mu gihe gikwiye kandi mu mucyo.
- Uburyo bwo gucunga ibirego
Gucunga ibirego byacu bigabanyijemo inzego 3, buri imwe ifite inshingano, imirimo n'ibihe byagenwe byo gukemura ikibazo:
| Urwego |
Ibisobanuro |
Igihe gisanzwe |
| Urwego 1 |
Abakozi bose bakorana n'umukiriya ku buryo butaziguye, harimo serivisi zita ku bakiriya, ikigo cy'itumanaho (call center) n'ikigo cy'inguzanyo |
Ntarengwa y'amasaha 24 |
| Urwego 2 |
Aho ibibazo bisumbirwa muri Banki harimo abayobozi b'amatsinda, abagenzuzi n'abayobozi b'amashami (BMs) |
Ntarengwa y'amasaha 48 |
| Urwego 3 |
Urwego rwo hejuru rw'isumbirwaho muri Banki, harimo Ubuyobozi Bukuru n'Abayobozi b'Amashami atandukanye |
Ntarengwa y'amasaha 72 |
Igihe cyo gukemura ibibazo by'abakiriya imbere muri Banki ntikirenza iminsi 7, kandi igihe kirekire cyo gukemura ikibazo ni iminsi 13.