Select Country

Select Country

What are you looking for?

Find out more about our products. Visit any I&M Bank Branch, Contact us through +255 (0) 784107999 or email [email protected]

Rafiki Chatbanking/WhatsApp Banking

Manage your finances wherever you are, whenever you want.

In this digital world get transactions completed in seconds with RafikiChat WhatsApp digital banking channel that adds to the customer convenience in availing seamless banking experience creating ease of accessibility by offering an instant solution to their immediate banking needs from the comfort and safety of their homes.

Registration Process

Registration for RafikiChat Banking.

Step 1

Save I&M Bank Verified WhatsApp Banking number +255 755 674696 in the contact list on your phone and send a WhatsApp message saying ‘Hi’. Follow the instructions and enjoy the chat banking services through WhatsApp.

Step 2

Visit any I&M Bank branch for full registration.

Step 3

Enjoy various banking transaction while you are chatting through WhatsApp.

Services available on RafikiChat Banking.

  • Check Account Balance

  • Get Mini-Statement

  • Easy management of beneficiaries

  • Fund transfer between self-accounts, other accounts within I&M Bank as well as other local banks via TIPS and TISS in TZS, USD, GBP, EUR.

  • Make payments or funds transfer option to any Mobile wallet (Bank to Wallet) like: M-Pesa, Tigo Pesa, Airtel Money, Ezy Pesa, Halo Pesa, T-Pesa, Selcom Card.

  • Make Utility bill payments like LUKU, DAWASCO, DSTV, Azam, Zuku, and Selcom PayPoint or buy flight tickets from Precision Air.

  • Purchase Airtime for Airtel, Vodacom, TiGo, Halotel, Zantel or TTCL.