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Its convenience at its best!
I&M On The Go - Personal
Access your account 24/7 using mobile phone banking service. It is convenient, friendly and secure. Come experience our state of the art I&M On The Go (OTG) Personal Mobile App and Web channel. I&M On The Go has been developed with your needs in mind. You will now experience a simple and easy to use interface on both mobile and web.
Easy and convenient I&M Mobile Banking now also supports 2 joint approvers to authorise transactions. (For joint account holders only)
With the I&M OTG app you may get
View account balances
Quick links for most used payments
All Accounts Overview
Mobile Money, Local and International Payments
Airtime | Utility | Pesalink | KRA Payments
Approval policy for Joint Account Holders
Service Requests: Stop Cheque | Lock/Unlock - Temporary Block
Unsecured Personal Loan
Card Lock and Unlock Feature
Authentication through SMS/E-Mail or Google Authenticator and so much more!
USSD via *458# available (Separate registration required)
Service Guarantee: Cash compensation should RTGS or SWIFT Transfer fail (T&Cs Apply)
I can send money from my I&M Bank personal account to my mom's M-PESA FREE of charge!
Registration
New User
To self-register on I&M On The Go (OTG), simply download the app from the links above, use your registered email on your bank account at I&M Bank and follow the prompts to complete your registration.
Existing User
If you have been using the previous Mobile Banking App/Web, simply use the forgot password option and follow the prompts. You may also use the User Guide below for guidance.
Click Here to see the process of switching to the new App.