Its more than just Mobile Banking

Its convenience at its best!

I&M On The Go - Personal

Access your account 24/7 using mobile phone banking service. It is convenient, friendly and secure. Come experience our state of the art I&M On The Go (OTG) Personal Mobile App and Web channel. I&M On The Go has been developed with your needs in mind.You will now experience a simple and easy to use interface on both mobile and web.

Easy and convenient I&M Mobile Banking now also supports 2 joint approvers to authorise transactions. (For joint account holders only)

With I&M Mobile you may get

  • View account balances

  • Quick links for most used payments

  • All Accounts Overview

  • Mobile Money, Local and International Payments

  • Airtime | Utility | Pesalink | KRA Payments

  • Approval policy for Joint Account Holders

  • Service Requests: Stop Cheque | Lock/Unlock - Temporary Block

  • Unsecured Personal Loan

  • Card Lock and Unlock Feature

  • Authentication through SMS/E-Mail or Google Authenticator and so much more!

  • USSD via *458# available (Separate registration required)

  • Service Guarantee: Cash compensation should RTGS or SWIFT Transfer fail (T&Cs Apply)

I can sent money from my I&M Bank personal account to my mom's M-PESA FREE of charge!


New User
To self-register on I&M On The Go (OTG), simply download the app from the links above, use your registered email on your bank account at I&M Bank and follow the prompts to complete your registration.

Existing User
If you have been using the previous Mobile Banking App/Web, simply use the forgot password option and follow the prompts. You may also use the User Guide below for guidance.


Click Here to see the process of switching to the new App.